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VoC Report: Headphone Brands with Low-Rated Products (Bose vs. Samsung)
The two brands analyzed, Bose and Samsung, are market leaders in the headphone category and very popular among consumers. However, Wonderflow's consumer electronics intelligence experts found that two specific products from the mentioned brands are not performing well in terms of customer ratings and reviews.
The scope of the analysis is based on:
- Samsung Galaxy Buds Plus and Bose QuietComfort Noise-Cancelling Earbuds
- More than 10,000 ratings and reviews
- Channel: amazon.com
- Country: USA
The rating breakdown of the two products is very similar, with a high percentage (around 25%) of bad reviews. Bose QuietComfort has a high Things gone Wrong value (around 1), which means that...
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