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    The Air Comfort VoC Report: Insights from Customer Feedback

    The Air Comfort VoC Report: Insights From Customer Feedback aims to provide insights into what consumers want when buying air comforts or air conditioner-related products to help brands meet customer expectations and stand out in the competitive landscape.

    The scope of the analysis is based on:

    • More than 250,000 ratings and reviews

    • Channels: and

    • Country: USA

    • 180 brands

    • Air Comfort:

      • Air Conditioners
      • Air Treatment (Air Purifiers, Humidifiers)

The Air Comfort category has an average rating of 4.12, which can be considered quite low compared to other Consumer Electronic categories. Around 65% of customers give a 5-star rating to their purchased products, and 3 out of 4 customers are satisfied with them.

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